Updated Apr 12, 2021, 11:07am EST
Google Drive is now running smoothly again after the service experienced a widespread disruption Monday that included Google Docs and Sheets, Google said Monday, after an issue that kept users from opening new documents though they could still access the platform.
The issue with Google Drive “has been resolved,” Google said at 12:20 p.m. Eastern time Monday, and directed affected users to reload their page or come back to it after a few minutes.
Google first reported at 9:30 a.m. Eastern time it was “investigating reports” having to do with Google Drive, noting users are able to access the program but are “seeing error messages, high latency, and/or other unexpected behavior.”
The issue stopped users from being able to create new documents.
In addition to Google Docs, the issue also affected Google Sheets and Google Slides.
According to the Verge, the outage affected users in multiple countries, including at least the U.S. and United Kingdom.