Frequently Asked Questions

First of all, you need to create a free account to post an Ad on Promobay.co.uk. Joining Promobay.co.uk takes less than 2 minutes.  You can also click here to create your free account now.

Posting an ad on Promobay.co.uk is quick and easy! Simply click the yellow Post Ad button and follow the instructions.

Your ad will go live once it has been reviewed (this usually takes less than 1 hour during office hours).

Please note, all  listings are verified before ads are approved.

 

 

 

Yes, sure. It is absolutely FREE Forever to post an Ad on Promobay.co.uk. 

However, although the basic service of posting an ad remains free on Promobay.co.uk, we also offer extra paid options for all advertisers who want to stand out and reach more interested buyers quickly and easily.

We have therefore created additional promotional services to give all advertisers an excellent way to get their items sold quickly! You can click here for more information about our paid options.

To promote an Ad, simply:
Go to your account. Click on “My Listings”.
And click on the “Promote” button under your listing or ad.

For more information please click here.

Great. Just go into the inbox of the very email you used to create your free account to verify your email. Please if you do not find your "Verify Your Account" email in your Primary folder, look through your spam or other folders. Thanks for joining the Promobay.co.uk family. Now go ahead and post your first Ad now.  

 

You can also click here for more FAQs.

Ads posted on Promobay.co.uk stay listed for 30 days (plus a grace period of 5 days), unless you delete them earlier.

We believe that 35 days would be good enough for any good deal to grab attention from potential buyers and get sold.

Note: You will also have the opportunity to repost your ad if your offer is not sold.

How To Meet An Advertiser
When you’ve gone to an understanding and chose you’re going to make the exchange, it’s critical to meet face to face. Meeting face to face counteracts miscommunication, enables you to review the thing one final time, and decreases the danger of tricks.

Meet in a Safe Location
Except if you’re selling a thing that can’t be moved effectively, it’s ideal to meet someplace other than your very own home. An open area will help guarantee wellbeing for the two gatherings, particularly in the event that you can’t meet until the night. Attempt to pick someplace with a lot of light, others, and if conceivable, surveillance cameras. Meeting in bistros, drive-through eateries, or even the parking area of police headquarters are great decisions.

Bring a Friend
Bring a companion or relative with you is constantly a smart thought. They can stay with you while you’re pausing and help guarantee everything goes easily.

Review What You’re Buying Carefully
Regardless of whether you’ve seen photographs and the dealer guarantees you that it’s in flawless condition, it’s essential to investigate the thing completely first. Indeed, even real dealers may not see little stains, splits, or different issues. In case you’re purchasing a vehicle, taking the vehicle to a repairman together to have it examined can settle any last concerns.

The review is similarly significant for a merchant. Guarantee that the purchaser investigates the thing, turns it on, and thinks about any mileage heretofore. That last assessment will ensure that both you and the purchaser know about the condition of the item(s). This progression will guarantee that nothing remains inferred that could cause gives later.

Yes, advertisers can embed a Youtube about their product or ad on Promobay for free. 

However, Promobay reserves the right to reject or flag any Youtube video that does not meet our terms and conditions.

If you've been scammed, there are organisations you should report the scam to.

Don't feel embarrassed about reporting a scam – scammers are clever and scams can happen to anyone.

Reporting a scam helps track down and stop scammers. This prevents other people from being scammed.

You should:

  • protect yourself from further risks
  • gather all the details of the scam
  • report the scam to the police immediately on by calling 999. For more information visit
  • https://www.actionfraud.police.uk/
  • https://www.met.police.uk/ro/report/fo/fraud/
  • finally report the scam to the us on [email protected] if the scam happened on our website.

We recommend that you visit the Met. Police website at https://www.met.police.uk/cp/crime-prevention/  which lists the latest fraud bulletins and crime prevention advice. We also recommend that you view our help section on how to avoid fraud/scams

Please see our terms and conditions. All ads must comply with UK Trading Standards.
We will NOT accept the following ads:

  • Adult videos/material or links to adult content.
  • Endangered species.
  • Pit Bull Terriers, Bandogs, Tosas, Mastiffs, or dogs controlled under UK Dangerous Dogs legislation.
  • Tortoises cannot be accepted without supplying the relevant documentation.
  • Second hand underwear.
  • Prescription drugs or tobacco related products.
  • Any offers of spell casting or black magic.
  • Any pirate or "silver/gold disk" software.
  • Knives or Guns except for .22 or below air rifles.
  • an item or service that is illegal in the UK
  • an item or service that is not located in the UK
  • an invalid phone number or email address
  • an unrealistic offer
  • offensive language
  • offensive pictures
  • text in the title or description that is not related to the advertised item or service
  • pictures that do not match or clearly show the advertised item or service
  • text in the first picture (except logos and product codes)
  • a non-specific item or service, e.g. a description of a company in general terms
  • a URL link that is not relevant to the advertised item or service
  • offers and requests for items or services in the same ad
  • exact same content as another ad, re-published within 7 days.
  • multiple items in the same ad
  • “work from home" scams
  • counterfeit goods, knockoffs or replica versions of another company’s product
  • In addition, once the ad is posted, the product or service in the ad cannot be changed.

Yes. Our chat feature is one of the smartest ways to reach out to an advertiser and make inquiries about an ad posted on Promobay.co.uk

If you are not receiving responses to your regular ads, consider sharing your Ad link on other social media platforms like Facebook, Twitter, Instagram, etc. (Please do not spam else your ad's URL will be banned.)

Secondly, we also recommend that you take a look at our "Top Ad", "Bump Ad", "Featured Ad", etc. deals.

This is because these deals are designed to give you homepage placements and their corresponding bonuses. (Read more)

These promotions are designed to get more people to see your Ad.
So by promoting your Ad, you save time and effort – and still get more views and responses to your ad faster.

Having more responses to your ad mean more interested buyers.
With lots of interested buyers, you have a better chance of selling for the price that you want.

To promote an Ad, simply:
Go to your account. Click on “My Listings”.
And click on the “Promote” button under your listing or ad and choose one of the advertising options.

For more info on our promo deals, please click here.

To delete an ad, please go to your ad's page and click on the "Delete ad" option.

Tip: you can find your ad easily by logging in to your account and visiting your "My ads" page!

To edit an ad, please go to your ad's page and click on the "Edit ad" option.

Tip: you can find your ad easily by logging in to your account and visiting your "My ads" page!

To set a new Promobay password, please log in to your account, go to the "Settings" page and enter a new password.

If you have forgotten your Promobay password, you can:

go to the log-in page and click on the "Forgot your password?" link
go to one of your ads, click on "Edit ad" or "Delete ad", and click on the "Forgot your password?" link.
If you have created an account via Facebook, you will not have a Promobay password. You can log in to your account via Facebook without a password.

Ads posted on Promobay stay listed for 60 days, unless you delete them earlier.

It is free of charge to become a member on Promobay.co.uk.

It is free to post a regular advert on Promobay.co.uk in all categories.
However you have the option to pay small fees to feature, spotlight or bump up your ad on the homepage and also to have your ad show before other ads on search pages.

Promobay.co.uk has been designed to be search engine friendly, every ad that is
placed is highly optimized, and there shows on the top search engines listings for maximum exposure.
Moreover we are spending a lot of time and money promoting the portal.
Our SEO team has made it possible to find Promobay.co.uk listed in most of the top search engines and directories.

Tip: you can keep track of your ads easily by logging in to your account and visiting your "My accounts" page!

Your ad may not be live due to one of the following reasons:
• It is still under review - this will show on your My Ads page, under “Ads under review”
• It may have it violated our posting rules - if your ad needs to be edited before it can be published, this will show on your My Ads page, under “Ads that need editing”
• You have used up your free ad allowance
If you have been waiting longer than 24 hours for a response from us, you may have given us the wrong contact details when you posted the ad. Try posting again or contact us. 

We recommend that you visit the Met. Police web site at : http://www.met.police.uk/fraudalert , which lists the latest fraud bulletins. We also recommend that you view our help section on how to avoid fraud/scams.

Please see our terms and conditions. All ads must comply with UK Trading Standards.
We will NOT accept the following ads:

  • Adult videos/material or links to adult content.
  • Endangered species.
  • Pit Bull Terriers, Bandogs, Tosas, Mastiffs, or dogs controlled under UK Dangerous Dogs legislation.
  • Tortoises cannot be accepted without supplying the relevant documentation.
  • Second hand underwear.
  • Prescription drugs or tobacco related products.
  • Any offers of spell casting or black magic.
  • Any pirate or "silver/gold disk" software.
  • Knives or Guns except for .22 or below air rifles.
  • an item or service that is illegal in the UK
  • an item or service that is not located in the UK
  • an invalid phone number or email address
  • an unrealistic offer
  • offensive language
  • offensive pictures
  • text in the title or description that is not related to the advertised item or service
  • pictures that do not match or clearly show the advertised item or service
  • text in the first picture (except logos and product codes)
  • a non-specific item or service, e.g. a description of a company in general terms
  • a URL link that is not relevant to the advertised item or service
  • offers and requests for items or services in the same ad
  • exact same content as another ad, re-published within 7 days.
  • multiple items in the same ad
  • “work from home" jobs
  • counterfeit goods, knockoffs or replica versions of another company’s product
  • In addition, once the ad is posted, the product or service in the ad cannot be changed.
  •  

All of the ads posted on our portal are manually reviewed - if your ad violates our posting rules it will be rejected. You can read what changes you have to make before the ad can be approved in the rejection email.

If you are not receiving responses to our ads, we recommend taking a look at our Top Ads, Spotlight etc Deals which will give Home page placements and attract thousands of visitors to your ad.

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